A powerful product for managing sales opportunities, agents and resources; ESLogix Premier is an enterprise-class salesforce enhancement software that works in conjunction with the ICBS Interaction Center or IAC. It features management tools that allow agents and managers alike to track sales progress per opportunity and establish strategies based on historical reports. ESLogix Premier allows you to monitor your pipeline and identify "closeables" by comparing success factors used on other engagements and measuring that against present factors utilized such as resources and time allotted for the account.
Generate Reports Quickly and Accurately
An outstanding feature of ESLogix Premier is the agent reporting tool. Sales agents can generate reports of daily, weekly or monthly activities and send it automatically to a designated fax or email address. Managers can tabulate regular results and provide closing-ratios and statistical data to measure if sales campaigns are working or if it needs adjustment and fine-tuning. Three-dimensional and two-dimensional color charts and bar graphs summarize all reports in a visual fashion so that managers and supervisors can easily compare actual performance outputs against set quotas.
Create Quotes on the Fly
With ESLogix Premier creating quotations is easy. First, you have to establish your price tables in the ESLogix database. After that, everything is a "walk in the park". Generating quotes is as easy as choosing the product/s, putting in the exact quantity and sending the quote for approval. The built-in approvals module automates the receiving of requests and the sending of digitally approved quotes. Once approved, quotes can then be sent through email or printed out for personal delivery.
Manage Accounts Proactively
ESLogix Premier Accounts Manager is a powerful console that gives you a birds-eye-view of the active status of all managed accounts. Lead Organization, opportunities, lost, won and pending accounts as well as top ten key accounts based on revenue, area, product or new customer breakthroughs are in an all in one command console.
Collect Leads Automatically
One of the most valuable features of ESLogix Premier is the Leads Collector. Because communications is integrated within the ICBS framework, SE.Logix Premier capitalizes on open channel communications to generate and collect leads from web or email inquiries by monitoring header content. Another way of gathering possible leads is through telephone interviews and surveys using IVR or a callback feature that collect responses and interests via voice and touchtone inputs. These leads are sent automatically as an email attachment or appended to your leads table as candidate leads or "lead-probables".
Business Solutions
